Problem Statement
In modern cities, residents often face challenges in staying informed about city-related updates, paying taxes, managing parking, and communicating with city officials.Accessing services like event information, filing complaints, or receiving emergency alerts can be disjointed and time-consuming, leading to frustration and inefficiencies.There was a need for a centralised, easy-to-use platform that consolidates all city services and information into one seamless digital solution for residents.
What did
App Crafters do
Client came to us with a vision, but they weren’t sure how to make it happen. We worked closely with them to create a roadmap for the product. With the roadmap, we optimized a timeline for MVP, agreed on the features and monetization strategy. And then we quickly started with the logo design. Screen designs followed the brand identity we agreed on. Some of the features we build for this project:
- ID verification through biometric and national id.
- News module to access city news.
- Parking module to track and book available parking slots in city.
- Transport module to get live public transport data.
- Tourism module to show touristic spots in and around the city.
- Events module to notify events happening.
- Complaints module to raise any complaints to the governing body.
- Bill payments module to pay taxes.
The Results
- Improved Civic Engagement: Residents are more connected and informed, leading to increased participation in city events and activities.
- Efficient Service Delivery: With digital access to services like tax payments and parking management, the app reduces the need for physical visits to city offices.
- Better Communication: The app enables seamless communication between residents and city officials, helping address concerns and complaints more efficiently.
- Timely Alerts and Updates: Real-time notifications and alerts keep residents informed of weather changes, emergencies, and important city announcements.
- Streamlined Processes: Tasks such as tax payments, parking management, and complaint filings are simplified, saving time and effort for residents and city officials alike.
