Problem Statement
Customers in the stainless steel (SS) and galvanized iron (GI) kitchen industry often face difficulties in finding detailed product information, exploring available models, and easily requesting quotes or services. Distributors lacked a cohesive platform to showcase their kitchen models, offer product details, and manage online orders or service requests efficiently. There was a need for a centralized website that would offer a streamlined customer experience, combining product exploration with eCommerce functionality and direct service inquiries.
What did
App Craftersdo
- App Crafters developed Architez, a website designed specifically for SS and GI kitchen distributors, providing a seamless online platform for their customers.
- Created a modern, visually engaging UI that presents kitchen models in a clean, organized manner, allowing customers to browse through various designs and options easily.
- Integrated a detailed product catalog with rich media, offering specifications, features, and benefits for each kitchen model, giving customers a comprehensive understanding of available products.
- Added eCommerce functionality, enabling customers to browse and purchase products directly from the website, streamlining the buying process.
- Developed an intuitive quote request and service inquiry system, allowing customers to reach out to the distributor for personalized quotes, installation services, and more.
- Ensured that the website is fully responsive, offering a seamless experience across desktop, tablet, and mobile devices.
The Results
- Increased Customer Engagement: The user-friendly interface allows customers to explore models and product information effortlessly, leading to more inquiries and interactions.
- Streamlined Quotation Process: Customers can now request quotes and services directly through the website, reducing wait times and improving communication with the distributor.
- Boost in Sales: The addition of eCommerce functionality has enabled customers to make direct purchases, simplifying the buying journey and driving online sales.
- Enhanced Product Visibility: The organized product catalog provides clear and detailed information, helping customers make informed decisions, which boosts confidence in their purchasing choices.
- Improved Customer Experience: The intuitive design and responsive features ensure that customers have a consistent and smooth experience across all devices, leading to higher satisfaction and loyalty.
The App Crafters we used
React
Node.JS
AWS
MongoDB
